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Star-Tech offers you Network Management Agreements that plan for and cover essential services,
so you can rely on your network. We pride ourselves on delivering cost effective solutions that enable
and support this integral part of your business. We build our Network Management Agreements to
solve performance problems and to proactively chart the future. We provide end-to-end solutions at
a fixed price.
Our Network Management Agreements include on site support time to ensure that your network operates cleanly and smoothly.
Each agreement covers fundamental services such as operating system and server management, core hardware support, security
development and deployment, network documentation and unlimited phone support.
At Star-Tech, we evaluate your network resources and study their utilization patterns.
We then optimize accordingly, bringing technical expertise and proven management skills to your business
environment. When Star-Tech manages your network, you can manage your business.
Your Project Manager will focus on the following specifics while onsite in your business:
Network Operating System
• Operating system management and monitoring
• Setup and adjustment of user shares and profiles
• File maintenance
• Domain maintenance
Servers
• Review server capacity and utilization
• Capacity planning
• Random, quality audit of backups
• Virus protection
• Transfer of information
• Application software assistance
• Equipment assessment and advisement
Core/Network Communication Hardware
• Configure install, manage routers, switches, hubs
• Patch/repatch users
• Cable management
• Segment switches for performance
Desktop/Client
• Install/upgrade software packages on user machines
• Rollout of hardware
• Swapping of machines
• Troubleshooting on desktops and printers
Management
Participation in budget process
• Collect asset information
• Recommend upgrades and platforms
• Coordinate third party service (such as printer maintenance)
• Coordinate Internet connections
• Coordinate with software providers
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